We ship orders from two warehouses. The main warehouse is located in San Jose, California. The other one is in east coast. Mulitple locations allow us ship orders from a warehouse near our customers and thus customers can receive orders quickly.
Orders are shipped on the same day if you place your order by 3PM PST Monday through Friday. Our main warehouse ships orders on Saturday too but there is no guarantee that every order is shipped on Saturday.
You will receive tracking number through email after your order is shipped. If for any reason we can not ship your order right away, we will contact you by email or phone to communicate the estimated shipping date with you.
Currently, we provide these four shipping options:
- Economy shipping: This is the most economical shipping option to you. You do not pay shipping. We ship by USPS First Class Package if the items in your order is less than 13 oz, and by UPS Ground if the items in your order is over 13 oz. This shipping option takes 3-7 business days to deliver depending on your distance to California. If
- Premium shipping: If you choose Premium shipping, we ship your order by USPS Priority Mail or UPS 3-Day Select. This shipping option takes 3-4 business days to deliver depending on your distance to California.
- Express shipping: This shipping option is for rush order. We ship your order by USPS Express Mail or UPS 2nd Day Air if you choose Express shipping. It takes 2 business days to deliver. Please note that UPS does not deliver on Saturday. USPS delivers on Saturday but it is not reliable.
- Overnight shipping: This shipping option is for extreme rush order. We ship your order by UPS Next Day Air if you choose Overnight shipping. It delivers on the next business day. Please note that Overnight shipping does not deliver on Saturday.
As always, if you have a performance and must receive the clothes by certain date, please contact us so we can arrange shipping accordingly.